At Eredx, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and make a purchase.

1. Information We Collect

We collect the following types of information:

  • Personal Information
    When you place an order, register on our site, subscribe to our newsletter, or contact us, we may collect:
    • Full Name
    • Email Address
    • Billing and Shipping Address
    • Phone Number
    • Payment Information (processed securely through third-party payment providers)
  • Non-Personal Information
    We may collect non-identifiable data such as browser type, device information, IP address, and website usage through cookies and analytics tools.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order updates and promotional emails (with your consent)
  • Improve website functionality and customer experience
  • Prevent fraud and secure our website

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Trusted third-party service providers to process payments, ship orders, and manage email communication
  • Legal authorities when required to comply with laws or protect our legal rights

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember your preferences and cart contents
  • Analyze traffic and user interaction
  • Personalize your shopping experience

You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, or misuse.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Opt out of receiving promotional communications at any time
  • Request information about how your data is used

To exercise your rights, please contact us using the details on our Contact Us page.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us via the information provided on our Contact Us page.